CORONAVIRUS (COVID-19) INFORMATION FOR CUSTOMERS
DELIVERIES AS NORMAL
Dogmatic wanted to reassure our Customers that deliveries are continuing as usual as it stands.
With many of us confined to our homes, being allowed to walk your dog is one way of keeping active and getting some fresh air. We believe that exercising your dog/s is crucial to both dogs and their owners’ wellbeing both mental and physical and we will continue with deliveries as usual as long as we are within Government advice.
As a mail-order business, we are well-positioned to serve our Customers during this time of National crisis. Please be assured that Dogmatic are doing their bit to prevent the spread by asking office staff to work at home, keeping staff 2m apart, and ensuring delivery drivers remain a safe distance from customers at all times. (Our deliveries are made via Royal Mail, no signature required.)
We’re supporting and following Government guidelines to make sure we’re doing everything in our power to assist in beating COVID-19.
We remain fully open to send your orders via mail-order.
Due to the impact Coronavirus is having on our Customers’ ability to return items, we have extended our Returns Policy to 30 days and will continue to re-examine this as the situation changes.
Please do not hesitate to contact us should we be able to assist you in managing your dogs’ walking needs whilst we all readjust to the current restrictions.
We wish you, your family and your dogs well; please keep safe.
Susan and Zoe Lewsley
Telephone 01952 245330 email: email@example.com
CHRISTMAS CLOSURE DETAILS
To all our valued Customers,
After a long, busy year, we have decided to close on the 18th December for the Holidays to give both ourselves and our Staff some time off for Christmas and the New Year.
We will be closing on Friday 18th December and re-opening again on Monday 4th January.
In order for you to also enjoy long Winter walks with your dogs, please make sure you order your Dogmatics and accessories well in advance to avoid disappointment.
Prior to the run up to Christmas, we would ask that you place your orders in plenty of time (allowing for time for exchanges in sizes if necessary) and please remember that our last despatch date is Friday 18th December 11 am.
All orders/exchanges/enquiries received after 11 am on the 18th December will be processed from the 4th January.
We wish all our Customers and their dogs a Merry Christmas and a Happy New Year.
From All at Dogmatic.
Dogmatic are extremely proud to announce that they are Winners of the ‘Product I can’t live without’ category of the Your Dog Magazine Product Awards 2021.
This is a wonderful achievement for Dogmatic to become the first Company to win such an amazing accolade for the Eighth Time in a Category that spans the Pet Product Market.
We are incredibly proud and grateful that our Customers have taken the time to post in their votes once again, despite the current unprecedented times we are All dealing with.
We do hope that the Dogmatic has helped you continue to walk your Dog/s and enjoy one of the few activities we have been able to experience this year.
Thank you so much to All of you for taking the time to vote for us and for this wonderful win!! It really does mean a great deal to us.
We would like to thank you All once again for your continued support and wish you and your dogs a very Happy and Healthy 2021.
We are always delighted to hear how much the Dogmatic Headcollar has helped Owners and their Dogs and it is their ‘must have’ Product. It is wonderful to have such a loyal, growing Customer base who continue to ‘spread the word’ about Dogmatic.
For further details on our Award winning Range telephone: 01952 245330 or visit www.dogmatic.org.uk
Dogmatic (UK) Ltd
We do not charge any extra postage for exchanging sizes!
Training is going very very well. As you can see on the photos, he looks pretty relaxed with the collar on. This is a real wondertool to me!
The big issue with our big fellow is "Great!! Other dogs!! Let's go to play with them". Big problem especially during training at the dog school.
I could hardly hold him when he was pulling towards other dogs, now he is a little lamb!! I always win. I just need a fraction of the power I needed
before to hold him.
This Dogmatic Headcollar is like a magic tool to me!
Susan Lewsley, the designer of the Dogmatic being able to exercise her 3 dogs.
Susan Lewsley won "ESTABLISHED BUSINESS AWARD 2012"!
Hi please find enclosed our family proudly wearing their new dogmatics. They are:-
Holly (purple), Kyser (blue), Roxy (gold), Marley (black) and Keera (red).
Holly is a Newfoundland/German Shepherd, aged 7 ½ yrs. Kyser is a German Shepherd, aged 5yrs,
Roxy is a German Shepherd also aged 5 yrs.
Marley is a Labrador, aged 3yrs (the puppy of the family).
Last but not least Keera is a Dobermann/Rottie x and is 4 ½ yrs old. They are also rescue pups, who we love to pieces.
Sammie, Andy & Co
Thought I'd share this with you! We've just bought Casper's second Dogmatic now he's grown a bit (he's the little one on the left!) :-)
Our family proudly wearing their new Dogmatics